Monica Irvine, President and creator of The Etiquette Factory, LLC, is a master motivator and dedicated instructor who loves to help children and adults see the benefits and rewards of having proper etiquette, mastering professionalism and excelling in social skills. As a Certified Etiquette Instructor and working in the hospitality industry for 25 years, Mrs. Irvine specializes in etiquette and professional instruction to help ensure the success of each individual both personally and professionally. Mrs. Irvine is the published author of three books on etiquette including Etiquette for Beginners, Etiquette Intermediate, and Etiquette Masters, in addition to authoring several monthly columns in national publications such as Everything Knoxville, The Homeschool Handbook and the Homeschool Magazine. She is also the author of A Schedule Makes for a Happy Family . Mrs Irvine is a national speaker, speaking to thousands of parents, educators and children every year.